Voted the Best Place to See by Condé Nast Traveler.
Our mission of discovery, research, conservation and interpretation is made possible by a team of dedicated staff and volunteers who educate and inspire our visitors.
The Drayton Hall Preservation Trust is an equal employment opportunity employer. The Organization’s employment decisions and practices are not and will not be unlawfully influenced or affected by race, color, creed, age, religion, national origin, sex, disability, genetic information, veteran status, uniformed services, sexual orientation, gender identity, gender expression, pregnancy, or on any other characteristic protected by applicable federal, state, or local law.
We offer a comprehensive benefits packets which includes health, dental, vision and life insurance, flexible spending and healthcare reimbursement accounts, retirement plan as well as paid time off (vacation, sick leave and holidays).
Drayton Hall is always looking to grow our dedicated team of volunteers.
The Drayton Hall Preservation Trust requires all new volunteers to submit a Volunteer Application so we can learn more about you and your interests and experience. If selected, applicants are required to interview with the Volunteer Coordinator and attend a Volunteer Orientation session.
We are currently in need of landscape and special event volunteers. Email volunteer@draytonhall.org for more information.
Guest Services Sales Associate
The Guest Services Sales Associate (GSSA) is the initial point-of-contact for visitors to Drayton Hall and accordingly key to the guest experience. Reporting directly to the Director of Retail and Admissions, the GSSA will serve in various capacities including, but not limited to, museum shop operations, membership sales, ticketing, and front desk communications. The position requires ability to problem solve and respond to unexpected situations quickly, efficiently, and in a positive manner, following Drayton Hall Preservation Trust policies and procedures.
DUTIES
• Must be able to articulate the site’s mission to a wide range of audiences and work as a team player to further the mission of Drayton Hall.
• Exemplify dedication to excellent visitor service by providing accurate information on the visitor experience including: history of the site, program content, tour availability, visitor amenities.
• Represent Drayton Hall and serve as a primary point of contact with guests. Greet all guests in a friendly, helpful, and courteous manner. Respond with good judgment to a wide variety of situations and people.
• Be capable of opening and closing the museum shop, front gate and gate house in accordance with the daily procedures established by Drayton Hall Preservation Trust.
• Serve as museum shop salesperson, welcoming guests, answering questions and selling merchandise and memberships.
• Must be able to open and close museum shop including reconciling and balancing tender reports and prepare daily closing reports.
• Maintain the neat and clean visual appearance of the museum shop.
• Unpack, pack, restock and merchandise museum shop inventory as needed.
• Process and package online orders.
• Learn and maintain product knowledge to facilitate sales.
• Sell tickets to guests and provide orientation information.
• Assist with special events as needed.
• Answer incoming calls, responding to inquiries in an appropriate manner.
• Be knowledgeable and well trained in site security procedures.
• Provide assistance in case of emergency on the property or on Ashley River Road by phoning appropriate authorities; screen out potential trespassers.
• Other duties as assigned.
• QUALIFICATIONS
• 1-3 years’ experience in a professional capacity working with public audiences, preferably in sales, retail or customer service position. Experience working in a historic site or related visitor services setting a plus.
• Basic problem-solving skills, including issue identification and prioritization. Ability to understand instructions and deadlines and execute tasks as assigned, with ability to learn and handle routine tasks without close supervision.
• Excellent attention to detail.
• Ability to prioritize, multi-task efficiently and respond to a high volume of ongoing requests in a timely fashion.
• Strong verbal and written communication skills. Must be able to articulate the site’s mission to a wide range of audiences. Experience working with and helping to engage culturally diverse audiences preferred; bi-lingual (English/Spanish) a plus.
• Ability to adapt and be flexible in a dynamic work environment
• Basic experience with Microsoft Office Suite required; experience with computerized ticketing, Shopify ECommerce and point of sale systems a plus.
• Bachelor’s degree (or equivalent years of experience) required, preferably in fields of history, historic preservation, archaeology, or museum studies.
• Some lifting/manual labor tasks may be required when working in the Museum Shop.
• Weekends and some holiday required.
• No phone calls, please.
Please email résumé to kludwig@draytonhall.org
Guest Services Sales Associate
The Guest Services Sales Associate (GSSA) is the initial point-of-contact for visitors to Drayton Hall and accordingly key to the guest experience. Reporting directly to the Director of Retail and Admissions, the GSSA will serve in various capacities including, but not limited to, museum shop operations, membership sales, ticketing, and front desk communications. The position requires ability to problem solve and respond to unexpected situations quickly, efficiently, and in a positive manner, following Drayton Hall Preservation Trust policies and procedures.
DUTIES
• Must be able to articulate the site’s mission to a wide range of audiences and work as a team player to further the mission of Drayton Hall.
• Exemplify dedication to excellent visitor service by providing accurate information on the visitor experience including: history of the site, program content, tour availability, visitor amenities.
• Represent Drayton Hall and serve as a primary point of contact with guests. Greet all guests in a friendly, helpful, and courteous manner. Respond with good judgment to a wide variety of situations and people.
• Be capable of opening and closing the museum shop, front gate and gate house in accordance with the daily procedures established by Drayton Hall Preservation Trust.
• Serve as museum shop salesperson, welcoming guests, answering questions and selling merchandise and memberships.
• Must be able to open and close museum shop including reconciling and balancing tender reports and prepare daily closing reports.
• Maintain the neat and clean visual appearance of the museum shop.
• Unpack, pack, restock and merchandise museum shop inventory as needed.
• Process and package online orders.
• Learn and maintain product knowledge to facilitate sales.
• Sell tickets to guests and provide orientation information.
• Assist with special events as needed.
• Answer incoming calls, responding to inquiries in an appropriate manner.
• Be knowledgeable and well trained in site security procedures.
• Provide assistance in case of emergency on the property or on Ashley River Road by phoning appropriate authorities; screen out potential trespassers.
• Other duties as assigned.
• QUALIFICATIONS
• 1-3 years’ experience in a professional capacity working with public audiences, preferably in sales, retail or customer service position. Experience working in a historic site or related visitor services setting a plus.
• Basic problem-solving skills, including issue identification and prioritization. Ability to understand instructions and deadlines and execute tasks as assigned, with ability to learn and handle routine tasks without close supervision.
• Excellent attention to detail.
• Ability to prioritize, multi-task efficiently and respond to a high volume of ongoing requests in a timely fashion.
• Strong verbal and written communication skills. Must be able to articulate the site’s mission to a wide range of audiences. Experience working with and helping to engage culturally diverse audiences preferred; bi-lingual (English/Spanish) a plus.
• Ability to adapt and be flexible in a dynamic work environment
• Basic experience with Microsoft Office Suite required; experience with computerized ticketing, Shopify ECommerce and point of sale systems a plus.
• Bachelor’s degree (or equivalent years of experience) required, preferably in fields of history, historic preservation, archaeology, or museum studies.
• Some lifting/manual labor tasks may be required when working in the Museum Shop.
• Weekends and some holiday required.
• No phone calls, please.
Please email résumé to kludwig@draytonhall.org
Position Summary
The part-time interpreter position supports the overall mission of Drayton Hall Preservation Trust by leading tours and providing clear, informative, and engaging information to individuals and groups of various ages, backgrounds, and education levels.
Established in 1738, Drayton Hall was the residence of the Drayton family and approximately 45-60 enslaved people. It served as the headquarters for an expansive agricultural corporation that was dependent on the labor of enslaved people working at over 100 plantations across over 76,000 acres. We interpret the lives of John Drayton and his descendants alongside individual stories of some of the enslaved people who built Drayton Hall as well as the wealth that created it. Interpreters at Drayton Hall are trained to tell these stories and are responsible for leading tours that thoughtfully explore the site’s history, context, and culture.
Essential Duties and Responsibilities
Other Duties & Responsibilities
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is required to stand, walk, sit, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must be able to work outdoors. The employee may have exposure to moderate noise, crowds at functions or events, and at times variances in weather. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
Minimum Qualifications (Education, Experience, Skills)
Please submit a cover letter and resume to asatterthwaite@draytonhall.org
Position Summary
The part-time interpreter position supports the overall mission of Drayton Hall Preservation Trust by leading tours and providing clear, informative, and engaging information to individuals and groups of various ages, backgrounds, and education levels.
Established in 1738, Drayton Hall was the residence of the Drayton family and approximately 45-60 enslaved people. It served as the headquarters for an expansive agricultural corporation that was dependent on the labor of enslaved people working at over 100 plantations across over 76,000 acres. We interpret the lives of John Drayton and his descendants alongside individual stories of some of the enslaved people who built Drayton Hall as well as the wealth that created it. Interpreters at Drayton Hall are trained to tell these stories and are responsible for leading tours that thoughtfully explore the site’s history, context, and culture.
Essential Duties and Responsibilities
Other Duties & Responsibilities
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is required to stand, walk, sit, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must be able to work outdoors. The employee may have exposure to moderate noise, crowds at functions or events, and at times variances in weather. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
Minimum Qualifications (Education, Experience, Skills)
Please submit a cover letter and resume to asatterthwaite@draytonhall.org
(843) 769-2600
info@draytonhall.org
3380 Ashley River Road
Charleston, SC 29414
Drayton Hall's main house and landscape are open to the public Wednesday - Monday from 9 am to 5:00pm* (gate closes at 3:30 pm). CLOSED ON TUESDAYS. The gate will accept no cash transactions.
